Last updated: October 14, 2026
We ship to the United States, Canada, the United Kingdom and Australia. Available delivery options and the final cost are shown at checkout for your address.
Allow 3–5 business days for order processing before dispatch. Business days exclude weekends and public holidays.
Transit estimates are in addition to processing time. They are estimates, not guaranteed delivery dates. Carrier delays, customs checks, peak demand and remote destinations can affect delivery. If your order is delayed, contact us so we can investigate and explain your options. Your statutory rights are unaffected.
Orders are shipped in discreet outer packaging. Where customs documentation is legally required, it must accurately describe the shipment.
We send shipment updates to the email address supplied at checkout. Tracking may take 24–72 hours to update after dispatch. Products may ship directly from our fulfillment partners and may arrive in separate parcels.
Any taxes or duties collected at checkout are shown before payment. Where import charges are not collected at checkout, the destination authorities or carrier may collect them from you on arrival, subject to applicable law.
Check your delivery address carefully before placing your order. Email us as soon as possible if it needs correcting; changes may not be possible after dispatch. If a parcel is missing, damaged or marked delivered but cannot be found, contact us and we will investigate with the fulfillment partner or carrier. Nothing in this policy transfers to you risks or liabilities that must remain with us under applicable law.
Email info@deartingle.com with your order number. Returns are covered by our Return and Refund Policy.